|
|
What is personal information?
Personal information is any information about you that identifies you or information
by which your identity can be reasonably identified.
Why do we collect personal information?
Leading Edge Music Group collects personal information so that we are able to effectively
provide you with goods and services that we supply.
What information do we collect?
The types of personal information that we collect will depend on the circumstances
of collection and the kind of service that you request from Leading Edge Music Group.
We usually collect personal information such as your name, address, company, telephone
number, job title and, in some instances, your financial details. When you use the
internet, we collect information relating to the pages on websites that we operate
which you visit.
How do we collect your personal information?
Personal information is generally collected during the course of our relationship
with you. We may collect personal information about you when you deal with us over
the telephone, send correspondence, visit websites that we operate or through personal
contact. There may be occasions when we collect information about you from a third
party, for example from a work associate who provides such information to us or
from a database provided to us.
How we use your personal information?
We use the personal information that we collect to provide our services to you,
to fulfil administrative functions associated with these services, for example billing,
to enter into contracts with you and/or third parties and for marketing and client
relationship purposes.
When we collect your personal information we will give you the option of advising
us that you do not want us or any third party to use the information for any disclosed
secondary purpose. You may also at any later date notify us of your preference on
this issue by contacting our privacy officer (see below for contact details).
Will personal information be disclosed to third parties?
Unless otherwise stated, we may disclose your personal information to third parties
for example to our joint venture partners in staging events, clients of Leading
Edge Music, and contractors who provide certain services to us. We or they may use
your personal information to assist in supplying and improving products and services
made available to you and also providing you with goods, services or promotions
which may interest you and bringing these to your attention.
Your information may also be shared between related companies in the Leading Edge
Music Group corporate group. If we provide your personal information to a third
party we will generally require that party to protect your information in the same
way that we do.
Access to and correction of information we hold about you
We will on request provide you with access to the personal information we hold about
you in accordance with the National Privacy Principles. We may recover our reasonable
costs from you in supplying you with access to this information. If we decline to
give you access in certain circumstances we will provide you with reasons for this.
To request access, please contact our privacy officer (see contact details below).
Ensuring your personal information is up to date.
We will take reasonable steps to ensure that your personal information is accurate,
up to date and complete whenever we collect or use it. You may contact us at any
time to update your personal information or to tell us that the information is inaccurate
or incomplete.
Security
We will take all reasonable precautions to safeguard your personal information from
loss, misuse, unauthorised access, modification or disclosure. We use a variety
of physical and electronic security measures including restricting physical access
to our offices, firewalls and secure databases.
Online Privacy Issues
To the extent that the other sections of this Privacy Policy apply to online privacy
issues, they form part of the terms of use for any website operated by us. This
section of the policy provides information specifically relating to websites operated
by us.
(a) Online collection of personal and aggregated data
We will collect personal information from web sites operated by us where you register
for email bulletin services, register as a member or purchase goods or services
through the web site. We will use this information for providing the relevant service
to you and in other ways described in this policy.
We may also collect other information when you access a web site operated by us
- some of this is personal information and some of it is not - to optimise our goods
and services including our web pages for your computer. This information will include
the identity of your internet browser, the type of operating system you use, your
IP address and the domain name of your internet service provider.
This information is aggregated for reporting purposes. Personal identifiable characteristics
are removed and users remain anonymous unless you have provided express consent
to us to recognise your usage. This data is gathered by us to examine internet trends
and demographics and to assist in improving web sites operated by us, and may be
provided to third parties for marketing and research purposes.
(b) Cookies
To enhance your experience with web sites operated by us, many of our web pages
use “cookies”. Cookies are text files that a web site transfers to your computer’s
hard drive for record keeping purposes. Web sites operated by us use cookies to
support your current activity on the web site by providing a unique identifier in
order to allow our web server to distinguish your web browser from any other web
browser accessing the web site, and to customise the web site for you. They also
allow us to follow usage patterns and compile data that may help us improve the
web site and targeting advertising. Cookies by themselves do not tell us your e-mail
address or other personal information. However, once you choose to provide the web
site with personal information this information may be linked to data stored in
the cookie.
You should adjust the settings in your web browser if you do not want information
collected through the use of cookies. However, this may slow down or restrict access
to parts of the web site.
(c) Links to other web sites
Some of the web sites operated by us contain links to third party web sites, being
advertisers, sponsors or other companies that we have a relationship with. Although
a web site may be linked to a web site operated by us, we are not responsible for
the privacy practices of the linked web site. Any concern that you may have in relation
to privacy policies of a linked third party web site should be directed to the operator
of that web site.
(d) Online disclosures
From time to time we may have relationships with other companies that we allow to
place advertisements on web pages of sites operated by us. As a result, when you
visit a web site operated by us, advertising server companies may collect information
such as your domain type, IP address and clickstream information.
(e) Public forums
Web sites operated by us may make chat rooms, forums, message boards and/or news
groups available to you. Any information through these channels becomes public information
and you should exercise caution in disclosing personal information. Whenever you
disclose personal information through these channels, this information can be collected
and used by others.
(f) Promotional e-mail
If you are receiving promotional e-mail from us and you no longer wish to receive
this information, please e-mail us and we will ensure that you no longer receive
this information.
What is a Commonwealth identifier?
A Commonwealth identifier is a Commonwealth Government or Commonwealth Government
agency designated identification number such as tax file number or Medicare number.
We do not use Commonwealth identifiers to identify personal information that we
have collected from you.
I have to be identified at all?
Whenever it is lawful and practical to do so, you may transact with us without providing
personal information. This may however impact on the level of service we can provide
to you.
Does my personal information leave Australia?
We may transfer your personal information to people working in the Leading Edge
Music Group corporate group outside of Australia. We will only do this if the recipient
of the information is subject to laws that are equivalent to the National Privacy
Principles.
Sensitive Information
Sensitive information can be information about your racial or ethnic origin, political
opinions, membership of a political association, religious beliefs or affiliations,
philosophical beliefs, membership of a professional or trade association, membership
of a trade union, sexual preferences or practices, criminal record or health.
We will not usually collect sensitive information. However, if we do, it will usually
be for the purposes of providing our goods or services. We will seek your consent
to collect sensitive information if required by the National Privacy Principles.
Security of your personal information online
Generally, e-mail is not a secure way to communicate and you should be aware of
this when sending personal information to us by e-mail.
Changes to this Privacy Policy
We may amend this Privacy Policy from time to time as our business requires or as
the law changes.
For further information
Please contact our Privacy Officer to ask for access to your personal information,
if you have a complaint concerning the privacy of your personal information or if
you would like more information.
Privacy Officer
Leading Edge Music Group
Phone: (02) 9488 0806
Fax: (02) 9012 0384
|
|
|
